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PRIVACY POLICY

Personal data protection policy
Date of the last update: 29/01/2021

This document relates to the Privacy Policy of The Spice Collection SARL registered at 89 rue Pierre Krier L 1880 Luxembourg

  1. Collecting Information
    When you make a purchase from our store, as part of our buying and selling process, we collect personal data. This is data relating to the purchases you make on our online store. This data includes in particular: your name, postal address and other contact details, such as your telephone number and e-mail address and any other contact details that you provide to us. In addition, we also collect your bank details.

In addition, when you browse our store we automatically receive and record information from your computer and browser, including your internet protocol address (IP address) from your computer, which allows us to obtain more details about the browser and operating system you are using.

  1. Use of Information
    When you provide us with your personal information to place an order and complete a transaction, we assume that you consent to our collecting your information and that we use them for that purpose only.

We may use your information to communicate with you and consider this communication to be an integral part of our service.

We may use your email address to inform you of news or promotional offers that may be of interest to you.

If you do not wish to receive these offers, you can always unsubscribe by clicking on the "Unsubscribe" link at the bottom of the page of each e-mail.

  1. Disclosure to third parties
    All information can also be used for:
  • Customize your experience and meet your individual needs
  • Provide personalized advertising content
  • Improve our site
  • Improve customer service and your support needs
  • Contact you by e-mail
  • Administer a contest, promotion, or survey

  1. Your rights of withdrawal
    You have, under the conditions and limits provided for by the regulations in force, several rights with regard to the processing of your data:
    • The right to be informed about our use of your personal data.
    • The right to access the personal information we hold about you.
    • The right to request the correction of incorrect personal information that we have about you (which you can also do directly in the "my account" section when it exists).
    • The right to request that we delete your data, or stop processing or collecting it, in certain circumstances.
    • The right to withdraw your consent, if applicable, to receive our news and to object to the processing of your data (in particular with a view to sending you direct marketing messages).
    • The right to request that we deliver your data to you or transfer it to another service provider (right to "portability").


If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at contact@thespicecollection.com

  1. Disclosure of information to third parties
    We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as those parties agree to keep this information confidential.

We believe that it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

  1. Services provided by third parties
    In general, the third party providers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services that we provide. 'they provide to us.
    However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your transactions. purchase.
    With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
    Keep in mind that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
    Once you leave our store site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and 'Use of our website.

  1. Information Security and Tracking
    To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not not inappropriately lost, misappropriated, viewed, disclosed, altered or destroyed.

We take measures to limit access to Personal Data to those individuals who need to access it for one of the purposes referred to in this Privacy Policy. In addition, we make contractual arrangements to ensure that any third-party vendor who processes your Personal Data protects the confidentiality and integrity of your data in a secure manner.

  1. Data retention
    We keep your Personal Data for as long as this data is necessary for the pursuit of the purposes for which it was collected and used (for example, for the length of time necessary for us to provide customer service, respond to queries or resolve technical issues).
  2. Use of cookies

Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

  1. Changes to this Privacy Policy
    This Privacy Policy may change from time to time. This modification will be made visible by the last update date at the top of this section.

  1. Consent

By using our site, you agree to our privacy policy.
As this Policy may change, we advise you to regularly review it when using our website.

If you have any questions or comments, please contact us at contact@thespicecollection.com

  1. Contact us

For all your queries regarding this Privacy Policy or our processing of Personal Data relating to you in general, please send an email to contact@thespicecollection .com.